“Mobilizing Personal Narratives: The Rise of Digital ‘Story Banking’ in U.S. Grassroots Advocacy” is a brand new article by myself, Bryan Bello (American University), Michael Vaughan (Weizenbaum Institute) and Ariadne Vromen (University of Sydney) that was recently published in the Journal of Information Technology and Politics. In this piece, which is part of a larger project on the recent evolution of digital storytelling in grassroots advocacy in both the U.S. and Australia, we offer the first definition and critical evaluation of digital story banking techniques that are increasingly popular with advocacy groups in the U.S. For a brief summary and little teaser on the full article, check out this post on the AU Center for Media and Social Impact’s blog.
Here is a copy of the abstract; for a full copy of the article click here or, if you need an open access pre-print copy, please get in touch directly:
This article interrogates digital “story banking,” a storytelling practice that has become increasingly popular among U.S. grassroots advocacy organizations. Through the examination of LinkedIn data and in-depth interviews with story banking professionals, this technique emerges as the centerpiece of the growing institutionalization, professionalization, and datafication of storytelling in progressive advocacy. Following the 2016 election, political crisis and an increasing awareness of changing information consumption patterns promoted story banking diffusion. Story banking ushers in the era of stories as data and political story on demand. Yet, political constraints currently limit story banking to a reactive approach based on news monitoring, algorithmic shortlisting of stories, and audience testing. Furthermore, an unresolved tension has emerged between the growing centralization of storytelling functions and the participatory potential of crowd-sourced story banks. The implications of these trends for progressive advocacy organizations and the groups they aim to represent are considered.
Last week, I published a piece on the Washington Post’s Monkey Cage blog about what Google Trends can tell us about televised debates and other important election moments (spoiler: not as much as some news coverage suggests). With insights from my research with Google Trends in the U.S., UK, and Italy, this article provides a useful resource on how to correctly interpret Google Trends data for journalists, campaign staff, and voters interested in knowing more about digital information flows related to the 2020 election campaigns.
My latest article “Using the Internet to Mobilize Marginalized Groups: People with Disabilities and Digital Campaign Strategies in the 2016 U.S. Presidential Election” was recently published in the International Journal of Communication. This article discusses how the 2016 campaigns – particularly Hillary Clinton’s – tried to engage with the disability community online and draws key lessons about the inclusion of people with disabilities and other minority groups in digital election strategy planning. The full paper can be accessed freely here.
Here’s the abstract:
It is important to understand the implications of online election campaigning for groups that have been marginalized in politics. To this end, this article discusses a focus group study on digital campaigning in the 2016 U.S. presidential election with voters with a wide range of physical, mental, and communication disabilities. Digital campaigns can deepen or curtail opportunities for people with disabilities to be active citizens. Participants in this study had high expectations to learn about the candidates through new media platforms, particularly Google and YouTube. However, the 2016 campaigns seemed to struggle to understand Americans with disabilities as an emerging online constituency. This mismatch between demand and supply in online election communication is discussed with a view to illuminating the sociotechnical foundations of digital campaigning and its effect on political participation among citizens with disabilities. There are important opportunities for digital mobilization and inclusion here, but their realization is dependent on a cultural shift that values people with disabilities as full citizens.
Book cover: Disability Rights Advocacy Online
My book Disability Rights Advocacy Online: Voice, Empowerment and Global Connectivity is now available in paperback edition. Click here to order your copy and use discount code FLR40 at check out for 20% off. If you are interested in using the book for one of your classes, you can also order an inspection e-copy – I’d love to hear from you if you plan to include this work in your courses!
The book examines the rapid and unexpected digitalization of disability rights advocacy in the UK and the U.S., discussing the tension between the ability of digital advocacy to enhance the stakes in democratic citizenship for Internet users with disabilities and persisting Web accessibility issues. Given the urgency of crises faced by people with disabilities and other marginalized groups around the world, this book draws valuable lessons for anyone interested in progressive digital advocacy and inclusive social change. To read the full synopsis, click here.
I published a new article in The Conversation about the online misinformation and broken media system that aided the success of populist and far-right parties in the Italian parliament election held on March 4. Here is a short excerpt from the article – click here for the full text:
“The rise of these populist and far-right parties was supported by dramatic shifts in the information diet of Italian voters. […] The problem is not simply that misinformation is readily available online, but also that a large proportion of Italians find this content credible.” And this is in no small part due to Italy’s broken media system, which has undermined the credibility of journalists. “Long-term efforts to restore trust in journalism among Italian audiences are essential. This will involve strengthening media literacy skills, boosting the independence of the public broadcasting sector, and possibly reorganizing media ownership so that it is not as tightly concentrated. Without this ambitious set of measures, online misinformation and propaganda are unlikely to go out of fashion in Italy anytime soon.”
I’m thrilled to be part of a Featured Papers in Information Technology and Politics panel at this year’s American Political Science Association Annual Meeting in San Francisco, CA. I will present some of my latest work on the experience of American voters with disabilities with online election campaigns in the 2016 U.S. Presidential election. Here’s the panel information:
Featured Papers in Information Technology and Politics – 30 min. paper presentations
Friday Sept. 1st, 12:00-1:30pm – Hilton Union Square, Union Square 14
This is a new APSA panel format in which three papers will be presented and discussed by the public, but without a formal discussant.
Third and final talk of this Australian trip – I am excited to join a pioneering panel on “Disability and Digital Citizenship” at the 2017 Australia-New Zealand Communication Association’s conference later today at the University of Sydney. The panel will start at 2:30pm in New Law 106.
This panel brings together a number of scholars doing work on disability, technology and different aspects of participation and inclusion, from economics, to media, to politics. I will present some new research on how Americans with disabilities used the Internet to participate in the 2016 U.S. presidential election.
Thanks to my colleagues Prof. Gerard Goggin (of the conference organizing team) and Prof. Haiqing Yu for inviting me to this panel.
I am excited to present a paper on “Crowd-sourced Disability Storytelling, Mobilization and the Problem of Being Heard” at this year’s ICA pre-conference on Media Justice: Race, Borders, Disability and Data. This event brings together international scholars, activists and policy practitioners to discuss the role of media in the emergence and/or repression of new voices and the representation of minorities. A detailed program is available here.
Media Justice will take place at the Sherman Heights Community Center, 2258 Island Avenue, San Diego on Thursday May 25th between 9:00am – 5:00pm.
There is no cost to participate in this event but registration is essential. To register, click here.
Earlier this month, the journal Information, Communication & Society published the paper “The Google Voter: Search Engines and Elections in the New Media Ecology,” of which I am the lead author. This article, which can be accessed freely on the journal’s website, discusses some of the main research findings from the VoterEcology project, on which I collaborated with Profs. Andrew Hoskins (University of Glasgow) and Sarah Oates (University of Maryland, College Park), as well as Dr. Dounia Mahlouly (King’s College, London). The paper fills an important gap in our understanding of contemporary information-gathering practices and media environments that surround elections, focusing on the use of search engines by voters in the U.S. and the UK. While search engines remain the primary channel for citizens in these and other democratic countries to engage with election-related information online, there is a dearth of research about the implications of this practice. This paper combines Google Trends data with the analysis of news media coverage to shed light on the opportunities and drawbacks generated by search engine use in elections and reflects on the need to develop innovative methodologies capable of exploring the new media ecologies that are emerging from the interaction of novel and more established forms of media.
I’m excited to announce that my book “Disability Rights Advocacy Online: Voice, Empowerment and Global Connectivity” was released in October 2016. Both hard back and e-book versions are available from the Routledge website, as well as on Amazon and other online vendors (where it’s cheaper!).
Book cover: Disability Rights Advocacy Online
This book charts the recent digitalization of disability rights advocacy in the U.K. and the U.S., and discusses the implications of this transformation for disabled citizens and other traditionally under-represented groups. In just a few short years, disability rights groups have gone from using the Internet much less than other advocacy organizations to pioneering new uses of social media to foster a deep sense of agency and unify a very diverse community. To read a full book synopsis, click here.